This document is written to make our operating position clear. If a separate signed agreement applies to a transaction, that agreement may add to or override the relevant commercial terms.
Who this policy covers
This Privacy Policy explains how Foodversy, operated by Socratech Yazılım Teknoloji Sanayi ve Ticaret A.Ş., collects, uses, shares, and protects personal data when you visit our website, create an account, submit a quotation request, communicate through our trade desk, attend an event with us, or otherwise interact with our services.
Foodversy acts as the data controller for the processing described here. Some transactions may involve buyers, suppliers, brokers, or service providers that process data under their own policies and legal obligations.
Data we collect
Depending on how you use Foodversy, we may process the following categories of information:
- Identity and professional details, including name, role, company, country, and business profile.
- Contact details, including professional email address, telephone number, and business address.
- Account data, authentication records, preferences, and administrative permissions.
- Trade data, including products, stock, sourcing needs, quotation requests, offers, and transaction notes.
- Communications exchanged with Foodversy or through its buyer, supplier, broker, and trade desk tools.
- Technical data such as IP address, device, browser, access logs, and security events.
- Email delivery data, including delivery, bounce, complaint, reply, and opt-out status.
Where the data comes from
We receive data directly from users through registrations, quotation forms, account activity, correspondence, and trade desk conversations. Business contacts may also come from Foodversy and Socratech's established commercial relationships, including contacts developed over approximately 25 years of business activity, trade fairs, meetings, exchanged business cards, and people or companies with whom we have previously worked.
We use professional contact data for relevant business-to-business communication. We do not describe historical business contacts as newsletter subscribers unless they have expressly subscribed.
How and why we use data
We process personal data to:
- Provide accounts, quotation workflows, messaging, supplier discovery, and trade desk services.
- Connect relevant buyers, suppliers, and brokers and respond to requested commercial enquiries.
- Send operational notices, replies, delivery updates, and service communications.
- Send relevant B2B product, sourcing, stock, event, or commercial opportunity messages where permitted.
- Protect accounts, investigate misuse, maintain records, and comply with legal obligations.
- Measure and improve service reliability, deliverability, and user experience.
Our legal bases may include performance of a contract, steps requested before entering a contract, compliance with legal obligations, consent where required, and our legitimate interests in operating and developing a secure B2B trade platform. We balance those interests against the rights and expectations of the individuals concerned.
Commercial email and your choice
Opting out means asking us to stop sending commercial or promotional email. You can opt out at any time by replying with "unsubscribe" or emailing info@foodversy.com. We will process the request and stop future commercial outreach to that address.
An opt-out does not necessarily stop essential transactional messages, such as security notices, replies to a quotation request, or communications required to provide a service you requested. You may also object to the use of your professional contact data for direct marketing at any time.
Retention and security
We retain personal data only for as long as reasonably necessary for the purposes described in this policy, including active business relationships, transaction records, dispute resolution, security, suppression of unwanted email, and legal or regulatory obligations. Retention periods vary by record type and jurisdiction.
We use organizational and technical safeguards designed to protect data against unauthorized access, loss, misuse, or alteration. No internet service is completely secure, so users should also protect their credentials and notify us of suspected misuse.
Your privacy rights
Subject to applicable law, including the Turkish Personal Data Protection Law No. 6698 (KVKK) and, where applicable, the GDPR, you may have rights to request access, correction, deletion, restriction, portability, information about processing, or objection to certain uses of your data. Where processing relies on consent, you may withdraw that consent without affecting earlier lawful processing.
To exercise a right, contact info@foodversy.com. We may need to verify your identity and may retain limited information where necessary to comply with law or honor an opt-out.
Updates and contact
We may update this policy when our services, providers, or legal obligations change. The effective date at the top of this page identifies the current version. Material changes may also be communicated through the service or by email where appropriate.
Questions, rights requests, or email preferences can be sent to info@foodversy.com.